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Chatbots / E-commerce

Customer support chatbot

A 24/7 support agent that handles your customers while your team sleeps.

5,000 SEK/månad

Total 120,000 SEK

2–3 weeks

From scope to delivery

~500 hours/year

Saved

Problem

The support team answers the same questions over and over. This ties up resources and creates long wait times, especially outside business hours.

Solution

We implement an AI chatbot that handles ~70% of common questions and escalates complex issues to humans. The chatbot is available 24/7.

Value

— Support tickets decrease by 60%
— 24/7 availability
— Faster response time for customers
— Focused support time on complex issues

Delivery

— Deployed chatbot
— Integration with your support platform
— FAQ and response template library
— Support team training
— 3 months support

Metrics & ROI

— Support tickets decrease by ~60%
— Customers get answers 24/7
— Support team focuses on complex issues
— Higher customer satisfaction through fast responses

← back to cases

Chatbots / E-commerce

Customer support chatbot

A 24/7 support agent that handles your customers while your team sleeps.

Pricing

5,000 SEK/månad

Project length

2–3 weeks

Savings

~500 hours/year

Problem

The support team answers the same questions over and over. This ties up resources and creates long wait times, especially outside business hours.

Solution

We implement an AI chatbot that handles ~70% of common questions and escalates complex issues to humans. The chatbot is available 24/7.

Value

— Support tickets decrease by 60%
— 24/7 availability
— Faster response time for customers
— Focused support time on complex issues

Delivery

— Deployed chatbot
— Integration with your support platform
— FAQ and response template library
— Support team training
— 3 months support

Metrics & ROI

— Support tickets decrease by ~60%
— Customers get answers 24/7
— Support team focuses on complex issues
— Higher customer satisfaction through fast responses

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